Privacy Policy

1. Who We Are
Our website address is: https://cuddlebabywear.com. We are an online retailer based in Pakistan, specializing in children’s and baby clothing. Protecting your privacy is our priority.

2. Information We Collect and How We Use It
We collect information to process your orders and improve your shopping experience.

a) Information You Provide:

• Contact & Order Details: When you place an order or contact us, we collect your name, email address, phone number, and shipping address. This is solely to process your order, arrange delivery (via courier services like Leopard, TCS, etc.), and communicate with you about your purchase.
• Comments/Reviews: If you choose to leave a product review or site comment, we collect the data shown in the form.

b) Information Collected Automatically:

• Device Data: We collect non-personal data like your IP address and browser type for site security, analytics, and to improve our website’s performance.

c) Important Note on Payments & Sensitive Data:

• We do not collect or store credit/debit card information. All payments are processed outside our website via Bank Transfer, EasyPaisa, or JazzCash. We only receive confirmation of your payment.
• We do not knowingly collect personal data from children under the age of 13. Our website is directed to parents and guardians making purchases.

3. Media
If you upload images to the website (e.g., in reviews), please avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract location data from images on the website.

4. Cookies
Our website uses cookies to enhance functionality:

• Essential Cookies: Necessary for site operations (e.g., remembering items in your shopping cart).
• Preference Cookies: To remember your settings.
• If you leave a comment, you may opt-in to saving your name and email in cookies for convenience, which last for one year.
  You can control cookies through your browser settings.

5. Embedded Content
Pages may include embedded content (e.g., videos, social media feeds). This content from other websites behaves as if you visited them directly and may collect data about you. We are not responsible for the privacy practices of these third-party sites.

6. Who We Share Your Data With
We share your data only as necessary to complete your order:

• Courier/Logistics Partners: We share your name, phone number, and shipping address with delivery services (e.g., Leopard, TCS, etc.) solely for the purpose of delivering your order.
• No Financial Data Shared: We do not share any financial information, as all payments are handled directly by you through bank transfer or mobile money services.
• Legal Requirements: We may disclose information if required by Pakistani law.

7. How Long We Retain Your Data

• Order Information: We retain customer purchase records (name, contact, order details) for accounting, tax purposes, and customer service as required by Pakistani law.
• Comments: Comments and their metadata are retained indefinitely.
• You can request deletion of non-essential personal data, subject to our legal obligations.

8. Your Data Rights
If you have placed an order or left a comment, you can request:

• Access: To receive a copy of the personal data we hold about you.
• Correction: To update any inaccurate information.
• Deletion: To request erasure of your data, where legally permissible.
  To exercise these rights, please contact us using the details below.

9. Where Your Data Is Sent

• Your data is processed and stored within our operational systems in Pakistan.
• Visitor comments may be checked through an automated spam detection service.

10. Contact Us
For any questions about this Privacy Policy, to exercise your rights, or for order-related inquiries, please contact us at:

Cuddle Baby Wear
Email: info@cuddlebabywear.com
Phone/WhatsApp:

11. Changes to This Policy
We may update this policy. Any changes will be posted on this page with an updated effective date.